Shipping Policy

Last updated: September 14, 2026

This policy covers delivery for orders placed through our United States online store, including cost, processing, transit estimates, tracking and assistance with delivery problems.

Service area and shipping charge

We provide free Standard Shipping for orders delivered within the United States, with no minimum purchase requirement. The checkout displays the available delivery option and any applicable charge before payment is submitted. This policy does not promise service to destinations outside the United States.

Processing and transit

Normal order processing requires 1–2 business days. Standard Shipping then normally requires another 4–6 business days in transit after the parcel is handed to the carrier. Weekends and United States federal holidays are not business days.

These timeframes are estimates rather than guaranteed arrival dates. Severe weather, carrier disruption, peak demand, address problems and circumstances outside reasonable control may cause delays. If we cannot dispatch within the stated processing window, we will contact you and explain the available options, including cancellation and a refund where the law requires it.

Dispatch notices and tracking

Tracking information is sent to the email address used at checkout after dispatch. Check both the inbox and junk folder. A carrier can create a tracking number before its first scan appears. Send us the order number if the notice is missing or the tracking information needs investigation.

Address accuracy

Before payment, verify the recipient name, street and unit number, city, state and ZIP code. If something is wrong, email Support@corkcicls.shop immediately with the order number and corrected details. We will try to update an order before dispatch, but cannot guarantee a change after processing or shipping has begun.

Late, lost or damaged delivery

For a delayed or possibly lost parcel, provide the order number and tracking reference so we can review the carrier record. If tracking shows delivery but the parcel is missing, check the delivery area, household members and any carrier notice before contacting us.

Keep a damaged parcel, its contents and packaging. Send photographs and the order reference so we can investigate and arrange the appropriate resolution. A delivery scan does not prevent you from reporting a genuine delivery issue.

Returns after delivery

Our Refund Policy explains the 30-day return window, eligibility and merchant-paid shipping for approved returns. Contact us quickly if you need to cancel or change an order before it ships.